How to Send Username and Password Reset Link to a User

Modified on Thu, 21 Aug at 11:44 AM

Follow these steps if you need to send a user their login credentials:

  1. Go to Settings

    • Click on the gear icon (⚙️) in the left-hand menu.

  2. Search for "Users Registration"

    • In the settings search bar, type Users Registration and select it from the results (refer to the screenshot in this article).

  3. Open the Action Menu

    • Locate the user you want to send the credentials to.

    • Click on the action menu next to their name.

  4. Send Username and Password

    • From the menu, select "Send username and password".

    • The user will then receive an email with their username and a password reset link.

       



Related articles:

Setting up a Password/Forgot password link : CASENGINE




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