Part 1: Adding a New Case Type
Log in using a user account with Admin privileges.
Click on the Settings icon (⚙️) from the top menu.
Navigate to Case Type.

Click the “+” (Add) button at the top of the page.
Select the required:
Case Category
Position Group
Save the new case type.
Part 2: Configuring Case Type Mapping
After creating the case type, you must configure its mapping.
Go to Settings (⚙️).
Navigate to Case Type Mapping.
Click the “+” (Add) button.
Select:
The Case Type
The Location
Select the required checkboxes for:
Category
Judicature
Stages (as applicable for the case type)

Select the required:
Position Group
Hearing Type
Single Hearing
Multiple Hearings
Click Submit to save the mapping.
Important Note
If the case type needs to be available in multiple locations, a separate Case Type Mapping must be created for each additional location following the same steps above.
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